Discrimination is Against the Law
Carson Valley Medical Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sexual orientation or gender identity.
Carson Valley Medical Center does not exclude people or treat them differently because of race, color, national origin, age, disability, sexual orientation or gender identity. Carson Valley Medical Center values the diversity and inclusion of our patients, their visitors, employees, physicians, volunteers, students and others.
Carson Valley Medical Center:
Provides free aids and services to people with disabilities to communicate effectively with us, such as:
• Qualified sign language interpreters
• Written information in other formats (large print, audio, accessible electronic formats, other formats)
Provides free language services to people whose primary language is not English such as:
• Qualified interpreters
• Information written in other languages
If you need these services, contact the Carson Valley Medical Center Help Desk at (775) 782-1500.
If you believe that Carson Valley Medical Center has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sexual orientation or gender identity, you can file a grievance with:
Carson Valley Medical Center Patient Advocate
1107 Highway 395, Gardnerville, NV 89410
Phone: (775) 782-1606
You can file a grievance in person, over the phone, by mail, fax or by completing this form. If you need help filing a grievance, Patient and Guest Relations is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-868-1019, 800-537-7697 (TDD)
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (775) 782-1500.
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa (775) 782-1500.
ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le (775) 782-1500.
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer (775) 782-1500.